Shipping & Delivery Policy

At ZHABU, we aim to deliver your jewellery safely and on time. Please review our shipping and delivery policy below to understand how your orders are processed and delivered.


1. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • You will receive an order confirmation via email or SMS once your order is placed.

  • Orders placed on weekends or public holidays will be processed on the next business day.


2. Shipping Locations

  • We currently ship across India.

  • For remote locations, delivery timelines may vary depending on courier availability.


3. Delivery Time

  • Standard delivery time is 3–7 business days from the date of dispatch.

  • Delivery timelines may vary due to location, weather conditions, or courier partner delays.

  • ZHABU is not responsible for delays caused by factors beyond our control.


4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout.

  • Any promotional free-shipping offers will be mentioned on the website or during checkout.


5. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • You can track your shipment using the provided tracking link.


6. Delivery Attempts

  • Our courier partners will make up to two delivery attempts.

  • If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.


7. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with photos or videos.

  • We will investigate and arrange a replacement or resolution as per our policy.


8. Incorrect Address

  • Please ensure your shipping address is accurate at checkout.

  • ZHABU is not responsible for delivery failures due to incorrect or incomplete address details provided by the customer.


9. Contact Us

For any shipping or delivery-related queries, please contact us:

Email: thegoldenglory7002@gmail.com
Phone: +91 9054497421


At ZHABU, your satisfaction is important to us, and we strive to ensure every order reaches you securely and promptly.